WITHIN AUSTRALIA
Shipping Policies*
Within Australia, we use Express Post so that we can track all purchases easily and in a timely manner. Please note that orders placed on a Saturday, Sunday or Public Holiday will be processed within 24 hours of the next business day.
| Weight (g) | Shipping Charge |
| 0-500 | $10.00 |
| 501-1000 | $15.00 |
| 1001-2000 | $20.00 |
| 2001+ | $30.00 |
* Delivery will occur within 10 business days for orders placed by 11:00 A.M. Monday - Friday (for in-stock items only). Allow two additional days for locations outside of metropolitan areas. A signature is required on delivery. We therefore recommend that you nominate a work address. If the items are backordered, the total shipping charges will be allocated proportionately to the items shipped. Our online store administrator is available between 9:00 and 5:00 P.M. AEST. Please email us at info@lucette.com.au or call us at +61 2 8356 9991 for any further inquiries.
INTERNATIONAL ORDERS
Shipping Policies**
For international orders, we use Registered International Post, which is tracked by Australia Post. All prices are in Australian Dollars. Please note that this does not include relevant overseas duties nr other customs charges you may incur.
NEW ZEALAND
| Weight (g) | Shipping Charge |
| 0-500 | $20.00 |
| 501-1000 | $28.00 |
| 1001-2000 | $35.00 |
| 2001+ | $40.00 |
ASIA
| Weight (g) | Shipping Charge |
| 0-500 | $20.00 |
| 501-1000 | $38.00 |
| 1001-2000 | $35.00 |
| 2001+ | $40.00 |
EUROPE
| Weight (g) | Shipping Charge |
| 0-500 | $27.00 |
| 501-1000 | $34.00 |
| 1001-2000 | $40.00 |
| 2001+ | $47.00 |
UNITED KINGDOM
| Weight (g) | Shipping Charge |
| 0-500 | $27.00 |
| 501-1000 | $34.00 |
| 1001-2000 | $40.00 |
| 2001+ | $47.00 |
UNITED STATES (excl. minor outlying islands)
| Weight (g) | Shipping Charge |
| 0-500 | $22.00 |
| 501-1000 | $30.00 |
| 1001-2000 | $35.00 |
| 2001+ | $40.00 |
CANADA
| Weight (g) | Shipping Charge |
| 0-500 | $22.00 |
| 501-1000 | $30.00 |
| 1001-2000 | $35.00 |
| 2001+ | $40.00 |
** Delivery will occur within 3-10 business days. Delivery may take up to 14 business days depending on the postal services in your area. However, if you have not received your order within 14 business days, please call our online store administrator on +61 2 8356 9991 between 9:00 and 5:00 P.M. AEST or email us at info@lucette.com.au. A signature is required on delivery. Lucette will not be held responsible for lost shipment. We therefore recommend that you nominate a work address. We do NOT deliver to P.O. Boxes.
PLEASE NOTE: Lucette will not be held responsible for any additional taxes incurred by your country. Please check your local customs procedures regarding taxes for further information. In order to comply with Australia's export regulations, Lucette is required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. Lucette is also prohibited by law from marking the order as a 'gift' even if the order is placed with the intention of sending to a gift recipient. It may be necessary to call local customs officers for further information.
